Previously I used to call him up and guided him on how to fix the issues. He started coming up with issues on his Android device and like always, he wanted my assistance for the problems he faced on it. Soon after I gifted my dad a Samsung Galaxy S4 (we reviewed the S5 by the way, just in case you wanted to see), his point of interest changed from Windows to Android. Their team did reply with an official statement, but we encourage users to be cautious when using TeamViewer till the whole situation is well under control. Important: In early June 2016, TeamViewer got hacked. Considering my area of expertise, I am the go-to guy in my family for any kind of computer related issues. And thanks to apps like TeamViewer, the work that’s cut out for me is considerably facilitated. Because of the visual assistance, the user at the other end can learn what’s going on easily. It’s way better than directing someone over the phone. Remote assistance is a great way for you to aid others with their day-to-day tech problems.
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